Forkify POS is the menu guests open, the queue the kitchen cooks from, the phone a waiter carries, and the screen where the cashier records payment.
Each table opens its own menu. Guests customize items, leave notes, place a dine-in order, and follow it. The menu also works as a page in the phone browser, with an optional install for guests who want the icon on their home screen.
New tickets land in one queue with quantities and notes. The kitchen advances Received, Preparing, and Ready. Cancelled tickets leave the active queue. The floor sees the same status the kitchen just set.
Waiters install the staff workspace and work from the tables assigned to them. Food that is ready and guest requests show up as tasks. The phone can chime while the app is open. With the app installed, food ready, guest requests, and table changes can also alert when the screen is off. Each person can mute those three kinds from their profile.
The floor shows Available, Dining, Ordered, and Cleaning. Dining is an open sitting. Ordered appears on its own while food is still in progress. Cleaning follows a closed sitting. The floor plan and the grid read the same tables.
Call waiter, water, tissues, cutlery, the bill, or a note. The assigned waiter acknowledges and completes them. Pickup orders do not carry these requests.
Bills stay open until someone records the payment. Cash, card, and mobile can be entered, including a partial amount. A service charge uses the rate set for that restaurant. The kitchen status does not flip the bill to paid.
Pickup is its own order type. The receptionist hands it over. The cashier takes the money. It stays off the waiter's table list.
Guests waiting for a seat, and bookings, sit next to the live floor so the host is not keeping a separate notebook.
A restaurant can have more than one branch, each with its own tables. Opening hours use one Opens and one Closes. A day left empty is treated as open every day.
Owners and managers edit the menu, add staff, and set shifts. Each role sees the work that belongs to it: kitchen, cashier, waiter, receptionist, cleaner, manager, or owner.
The manager overview keeps today's tables, kitchen tickets, and open requests in one place, with reporting beside the live floor rather than in another product.
Each restaurant has its own address on Forkify POS, so the guest menu, the table QR, and the staff workspace belong to that restaurant.
Tell us the restaurant and what you want to run first. The enquiry stays on your device until you share it.
