How the floor actually behaves.
Short answers for guests, staff, and owners. The home page demo is a sample. These answers describe the product.
Do customers need to download an app?+
No. A guest opens the menu from the table QR in the phone browser. They can also install the customer page on the home screen if they want to.
Can staff use their own phones?+
Yes. The staff workspace is an installable page with assigned tables, guest requests, and food that is ready. On an iPhone it needs to be added to the Home Screen and opened from that icon.
Can a restaurant still take cash?+
Yes. The cashier records cash, card, or mobile. The kitchen marking food ready does not collect the money.
When is an order paid?+
Pay-later stays unpaid until the cashier confirms. A served order can still show Unpaid. Partial payments stay partial until the rest is recorded.
Does paying the bill free the table?+
No. The sitting stays open after the bill is settled. Someone closes the session, the table goes to cleaning, and it becomes available only after cleaning is finished. A waiter cannot close a sitting while the bill is unpaid.
Who handles pickup?+
The receptionist hands the pickup over and the cashier collects payment. Waiters are not on pickup, and pickup orders do not include table requests such as water or the bill.
What can a guest request at the table?+
Call waiter, water, tissues, cutlery, the bill, or a short note. The request goes to the waiter assigned to that table, who can acknowledge it and then complete it.
Can one restaurant have more than one branch?+
Yes. Branches keep their own tables. There is still one plan: ৳2,000 a month, plus the one-time installation fee.
How do opening hours work?+
Each day has one Opens and one Closes. If the days are left empty, the restaurant is treated as open every day.
Will the phone ring when the screen is off?+
While the app is open, a chime can play after sound is unlocked. When the phone is locked, alerts use web push for food ready, guest requests, and table changes, and only if that phone has been subscribed. Profile switches can mute each of those. Signing out removes the phone's subscription.
What does the price include?+
৳2,000 per month, and a one-time installation fee of ৳6,000. Every feature is included: the guest menu, kitchen, cashier, staff phones, pickup, waitlist, reservations, reports, and support. There is no second plan.
Is the demo on the home page a live order?+
No. The order ticket and the service-request list on the home page stay in the browser. They do not create an order, take a payment, or notify a restaurant.
Still deciding?
Copy an enquiry with your restaurant name and what you want to run. Nothing is sent from this page.